Desktop Support Engineer
HP · Pune · 0–2 years
Posted on 11 Oct 2026
Job description
HP is hiring for the Desktop Support Engineer role in Pune. Desktop Support Engineer Description - Job Summary • This role is responsible for engaging with customers to enhance satisfaction by meeting their needs as well as delivering standardized services that meet established quality benchmarks.
The role performs installations, maintenance, and repairs on customer equipment according to industry standards. The role ensures quality services, analyzes IT issues, maintains documentation, and provides site support.
The role also acquires skills, adheres to guidelines, supports plans, and performs assigned tasks while maintaining confidentiality. Responsibilities • Engages in interactions with customers in adherence to established procedures, aiming to ascertain and enhance customer satisfaction by clarifying their needs and ensuring they are met.
• Conducts installations, reinstallations, maintenance, and repairs on customer equipment, following industry standards and best practices. • Delivers standardized services that meet established quality benchmarks.
Eligible education
Bachelor's degree
Skills
Networking
Who can apply
- Open to freshers and to candidates with up to 2 years of experience.
- Education: Bachelor's degree.
- Skills the employer asks for: Networking. Show the ones you have on your resume.
- Location: Pune, work from office.
- No last date is given, so apply early: openings can close without notice.
Selection and interview process
- Application screening. HP reviews your resume and profile for Desktop Support Engineer against the required experience (0–2 years).
- Online assessment. Shortlisted applicants usually take a technical screen on troubleshooting, operating systems and networking basics, with a communication check.
- Technical and HR interview. Rounds on your basics in Networking; expect questions on your projects or internships and on how clearly you communicate.
- Document verification and offer. Selected candidates complete background verification and receive the offer and joining details from HP for the Pune role.
Interview preparation tips
- Research HP: what it builds or sells, its recent news, and where the Desktop Support Engineer team fits in.
- Revise Networking, and prepare a project or internship example for each.
- Practise explaining a fix step by step in simple words; clear communication matters as much as the fix.
- Prepare crisp answers for "Tell me about yourself", your final-year project, and why you want this role.
- Keep your ID, education certificates and an updated resume ready for verification.
How to apply safely
- Use the official link below. It opens hp.wd5.myworkdayjobs.com, where HP takes applications.
- Never pay a fee to apply, for training, for an interview or for an offer letter. Genuine employers do not ask for money.
- Check that interview calls and offer letters come from an official HP email address, not a personal Gmail or WhatsApp number.
- Apply early: openings can close without notice.
Prepare with our guides
- Aptitude test preparation: the online test most freshers take first
- Interview questions with answers: technical and HR questions to practise
- Resume tips for freshers: make your resume show the skills this job asks for
- IT career guide: how IT roles and growth paths work
- How to spot job scams: fake offer letters and fee demands
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FAQs
- Can freshers apply for this role?
- Yes, freshers can apply (0–2 years of experience).
- Where is this job located?
- Pune. Work mode: On-site.
- What is the salary for this role?
- The employer has not disclosed the salary in the notice.
- What skills are required?
- Networking
- How do I apply for this job?
- Use the official link on this page. It opens the employer's own application page.
- Do I need to pay anything to apply?
- No. Fresher Job Alerts never charges candidates, and no genuine employer asks for a fee to apply, train or interview. Anyone asking for money is not genuine; please report them.
Information is based on the official notice from HP. Verify eligibility, salary and dates on the official application page before applying.